Disconnect

The <Disconnect> verb is a PressOne extension.

<Disconnect> ends OneML control of the call without hanging up. Control returns to the platform dialplan the call was running before your webhook took over, and the call continues from there (for example, resuming an IVR or call center flow).

Attributes

<Disconnect> accepts no attributes.

Nesting

<Disconnect> is a self-closing element with no text content and no nested verbs. Verbs after <Disconnect> in the same document do not execute: control has already passed back to the platform dialplan.

Examples

Handing a call back to the platform after an automated step completes:

Code
<?xml version="1.0" encoding="UTF-8"?>
<Response>
  <Say>Transferring you back to the queue.</Say>
  <Disconnect/>
</Response>

See also

• Hangup
• OneML overview